Professional Experience
2019 - 2020
Red Letter Communications
Director of Operations
2017 - 2019
3zerofive
Miami, Florida
Director of PMO
2015 - 2017
Integer
Denver, Colorado
Technical Producer
2013 - 2015
Moxie
Atlanta, Georgia
Senior Project Manager - Verizon Wireless
2011 - 2013
Perficient
Roswell, Georgia
Senior Project Manager
2010 - 2011
MRM Worldwide (McCann Relationship Marketing)
New York, New York
Engagment Supervisor - Army
2010
MRM Worldwide (McCann Relationship Marketing)
New York, New York
Engagement Manager
- Engagement Lead on HomeDepot.com & Home Depot CRM initiatives
- Manage, coordinate, and lead agency resources in order to meet clients’ CRM needs
- Lead on interactive account, including HomeDepot.com and HomeDepot.com club sites
- Contribute to long-term strategic planning for each account and help increase revenue and client growth
- Supervise/manage production team in collaboration with interactive project manager
- Serve as liaison between the agency and client to ensure that client goals, budget, and target audience are reached
- Develop viable strategies and implement interactive campaigns across business units
2008 - 2009
Nurun
Atlanta, Georgia
Interactive Project Manager
- Manage team of Information Architects, Designers, SEO professionals, Copywriters, Developers
- Driving agency workflow from initial client brief/requirements gathering to finished deliverable
- Serve as primary liaison to internal production teams and external, Fortune 500 International clients. Participate in new business pitch processes
- Develop deliverables related to project management including creating timelines and estimates upon request; assigning Work/Change orders; asset management
- Monitor project progress, deliverables, QA, and customer service
- Report status and identify and resolve risks impacting project completion
- Manage time and budget for clients, initiate action to identify and resolve problems, and ensure goals are met.
- Provide work direction and feedback to all team members and assist in issue resolution. Assist in staffing activities related to project
- Develop new processes as necessary to ensure mission critical processes are completed; provide expertise in identifying appropriate methodologies for large-scale development efforts
- Prepare and deliver formal project status/updates to colleagues and management
- Websites
